Shipping Policy

At Safinaz, we are committed to delivering your order quickly, safely, and efficiently. Please read our shipping policy below before placing your order.

Order Processing

• All orders are processed within 1–2 business days after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Major Cities: 2–4 business days.

• Other Areas: 3–7 business days.

• Delivery times may vary during sales, holidays, or due to unforeseen courier delays.

Shipping Charges

• Shipping charges are calculated at checkout.

• We may offer Free Shipping on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS or email (where applicable), allowing you to track your parcel until it reaches you.

Delivery Information

Please ensure your shipping address and contact number are correct when placing your order. Safinaz is not responsible for delays caused by incorrect or incomplete delivery information.

Failed Deliveries

If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the parcel, additional shipping charges may apply for re-delivery.

Delivery Delays

While we strive to deliver all orders on time, occasional delays may occur due to weather conditions, public holidays, courier issues, or other circumstances beyond our control. We appreciate your patience and understanding.

Need Help?

If you have any questions about your shipment or order status, please contact our customer support team. We're always happy to assist you.

Thank you for shopping with Safinaz. We appreciate your trust and look forward to serving you with quality products and reliable delivery.